Returns & Exchanges
At Patrick Adair Designs, we stand behind the craftsmanship of our unique jewelry and want you to be completely satisfied with your purchase. If your ring doesn't meet your expectations, we offer a 30-day window for returns or size exchanges on all standard collection items.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Item
Carefully place the jewelry in its original luxury packaging to ensure it is protected from damage during transit.
Ship to Our Studio
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Quality Inspection & Processing
Once our artisans receive and inspect the item for wear, we will process your refund or ship out your new custom-sized replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing